Cancellation and rebooking

Cancellation

Your tickets will be issued immediately upon receipt of payment. Restricted tickets cannot subsequently be refunded or amended. Air world Travels Inc. operates in compliance with the airlines' booking rules, which are normally very restrictive. Flight cancellation should be notified at least 24 to 48 hrs. prior to departure. Any notification of cancellation by telephone must also be confirmed in writing or by e-mail within 24 hours by the person who made the original booking. Cancellation will take effect from the day we are notified, provided that written confirmation is received by us within 24 hours of the original notification.

Refunds

• There is no automatic right to a refund and, when you return an air ticket to us, we will arrange for it to be presented to the respective airline to assess eligibility for a possible refund in accordance with the relevant airline's terms and conditions.
• Air tickets returned to us for a refund are subject to an administration charge of $35 per ticket, irrespective of the number of tickets returned. You will be required to pay per ticket cancellation charge, imposed by the airline pursuant to their terms and conditions.
• An administration fee of $75 per ticket will be levied on any non-refundable ticket where a tax refund application is made by us at your request and on your behalf. If the recoverable tax components for your ticket are less than the administration charge, the ticket will be deemed to be fully non-refundable. Refunds will not be paid to you until they have been received by us from the relevant airline. In the case of airline ticket refunds, this is normally 10-12 weeks from the point the tickets are submitted for consideration to the airline.

Rebooking

If you wish to modify your arrangements after your booking has been made, we will do our best to arrange this provided we can accommodate the change. Any request for changes must be made in writing by the person who made the booking. Air world Travels Inc. operates in compliance with airline ticket regulations which are usually very restrictive. Air world Travels Inc. is to assist the traveller with a rebooking, the traveller is liable for costs arising from rebooking. We will charge an amendment fee of $50.00 per person plus Airline penalties, Tax differences and any other cost we incur in making the alteration. Please note that your rebooking is not valid until you have received written confirmation from Air world Travels Inc.

Scheduled airlines normally treat name changes as a cancellation. Rebooking may incur a 100% cancellation charge in respect of the airfare.